Our Privacy Policy

1. Introduction

Welcome to SKN Travels ("we," "our," or "us"). We are committed to protecting your personal information and your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our cab rental and travel services or visit our website.

2. Information We Collect

We may collect the following information:

A. Information You Provide Directly

• Name, email address, phone number
• Booking information (pickup/drop details, travel dates, destination, vehicle type)
• Payment details (processed securely through our payment partners)
• Feedback, queries, or complaint records

B. Information Collected Automatically

• Device information (browser type, IP address, operating system)
• Website usage data
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Process and confirm cab bookings
• Communicate regarding schedules, updates, and invoices
• Provide customer support
• Improve our services and website
• Send promotional offers (only if you opt-in)
• Comply with legal requirements

4. Information Sharing

We do not sell or rent your data.

We only share information with:

• Drivers and operational staff
• Payment processors
• Service providers supporting our website/operations
• Legal authorities when required

5. Data Security

We use industry-standard measures to protect your personal information. However, no online platform can be 100% secure.

6. Your Rights

You may request:

• Access to your data
• Correction of incorrect information
• Deletion of your data
• Opt-out from marketing
• Withdrawal of consent

7. Cookies

Our website uses cookies to improve user experience. You may disable them via your browser settings.

8. Contact Us

For questions about this Privacy Policy:

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last Updated" date. Continued use of our services after the changes means you accept the revised policy.

10. Consent

By using our website or booking our services, you consent to the collection and use of your information as described in this Privacy Policy.